Privacy Policy

Last updated: August 20, 2020

Guaymay Energy Alliance Credit Union (GEACU) operates electronic services (Website, Mobile Banking and Online Banking, Social Media Platforms, Apps). GEACU respects the privacy of each user who visits and uses our electronic services. GEACU has adopted this Privacy Policy to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our electronic services.


Collection, Purpose and Use of Information

While using GEACU electronic services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, address, email address, telephone number (“Personal Information”).

GEACU uses your Personal Information only for providing and improving our electronic services, to create a positive user experience and to deliver various products and services we offer. By using the electronic service, you agree to the collection and use of information in accordance with this policy.

GEACU may use Personal Information gathered to inform you of new products or services available or under consideration, technical issues, member satisfaction surveys or account updates and related purposes.

Non-Personal Identification Information

Like many electronic service operators, GEACU collect information that your browser sends whenever you visit our electronic service (“Non-Personal Identification Information”).

This Non-Personal Identification Information may include your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our electronic services that you visit, the time and date of your visit, the time spent on those pages and other statistics.

GEACU uses this information for system administration purposes, to help diagnose problems with our servers, to monitor traffic patterns, to determine which services are used most frequently and to assess site usage.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many electronic services, GEACU uses “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of GEACU electronic service.


The security of your Personal Information is important to GEACU but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While GEACU strives to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Third-Party Service Providers

GEACU may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

This Privacy Policy does not apply to the third-party online/mobile store from which you install our electronic services, which may also collect and use data about you. GEACU is not responsible for any of the data collected by any such third party.

GEACU does not intend to sell, rent or provide access to your personally identifiable information to third parties that are not affiliated with or providing services to GEACU.

Policy For Children

GEACU do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided on the electronic service.

Changes To This Privacy Policy

This Privacy Policy is effective as of August 20, 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

GEACU reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the electronic services after GEACU posts any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If GEACU makes any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at